Nonfiction and Web Content

B2B Blog Posts

Customer Service Success Story: Amazon.com” FuseDesk Blog

Get It Done: Encouraging Reps to Trust Their Instincts” FuseDesk Blog

It’s Not What You Say, It’s How You Say It…” FuseDesk Blog

A Somewhat Improbable History of Customer Service” FuseDesk Blog

Missing in Action: Lost Emails Hurt Business Cred” FuseDesk Blog

Health Blog Posts

Coping with Internet Addiction” Winning Health e-Magazine

Don’t Let Depression Drag You Down” Winning Health e-Magazine

Exercise for Slackers” Winning Health e-Magazine

Eating Organic or Eating Healthy” Winning Health e-Magazine

Cancer-Fighting Foods” Winning Health e-Magazine

Poetry and Fiction

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